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About IPA
About Institute of Public Administration
Founded in 1957, the Institute of Public Administration (IPA) is a le...
About IPA
About Institute of Public Administration
Founded in 1957, the Institute of Public Administration (IPA) is a leading provider of education, training and consultancy services for the public sector in Ireland. Its objective is to advance the understanding, standard and practice of public administration and public policy.
The IPA is a recognised college of the National University of Ireland. It provides third-level programmes, professional development courses, and training and advisory services in areas including Public Management, Local Government, Governance, Leadership, Human Resources and Finance.
What we do
The Institute of Public Administration (IPA) is Ireland’s only public service development agency focused exclusively on public sector development. It delivers its service through:
- Education and Training: building people’s capability to meet current and future challenges;
- Advisory and Consultancy: solving problems and helping plan, and shape the future;
We are proud of our distinct mission and role in the provision of Education, Training, Consultancy and other services for the wider public sector both in Ireland and abroad.
Our blend of experience, skills and knowledge of the public sector allows us to offer a wide range of bespoke services which meet our clients’ needs precisely and effectively and whilst our services are delivered mainly to clients in the Irish public service, we have a strong reputation and demand for our services internationally also.
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Job Description
Job Function:
To support the ICT team in the provision of onsite IT systems administration including technical support of the Institutes’ IT infrastructure and its internal and external customers.
Management of desktops, laptops and mobile devices, servers, networks, IT security systems and other critical components of the IT infrastructure.
Responsibility for executing appropriate ICT policies for businesses and ensure compliance of all systems in relation to current data regulation and industry best practice.
Key Tasks:
• Technical support to local and remote users.
• Manage user accounts in all IT systems. (Student account and supports)
• Maintaining and troubleshooting Windows hardware, software and & Office365.
• Technical support of Audio Visual and online classroom equipment.
• Management of incoming requests and incidents via ticketing system
• Ensure all IT Support tickets are responded to in a timely manner and all actions taken are documented.
• Deploy and maintain all Windows & Mac operating systems on laptops and desktops.
• Maintain knowledge base articles.
• Administration of Active Directory, Office 365 and Microsoft Exchange server (Mailbox, Distribution Groups, Resource administration
• Management of hardware inventory.
About the ideal candidate
Qualifications
Up-to-date IT industry accredited qualification (essential)
Knowledge
• An understanding of the role and objectives of the Institute
• Strong Systems Knowledge
Experience
- At least two-year’s proven experience as a System Administrator, Network Administrator or similar role (essential).
- Proven experience of working within a service management environment (essential).
Experience in some or all of the following is essential:
• Managing the Microsoft O365 Environment.
• Windows BI.
• MS SharePoint.
• Networks (LAN, WAN).
• Patch management system.
• Hyper V Infrastructure.
• Back-up Systems, Firewall Security Software.
• Windows Server environment including MS Exchange.
• MS Office Suite including Office 365.
• Experience in the Audio Video field is desirable.
Skills:
Excellent interpersonal and analytical skills.
How to Apply:
Please complete the eligibility form (named 'application form') and upload it along with your CV via the IPA application portal at https://www.consciatalent.com/ipajobs.
CV’s unaccompanied by the eligibility form will not be considered.
Closing date for applications is Tuesday 22nd April 2025 at 1pm (Irish time).
Any queries should be directed to ipa@consciatalent.com
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Description
Job Function:
Reporting to the OneLearning Service Delivery Supervisor, the Administrative Assistant will be responsible for the smooth running of training sessions via the LMS (Learning Management System) and other systems as required, e.g. IPA Moodle, Web-Ex, Teams, and/or manual systems. The post-holder is responsible for coordination of logistics and administration of online training sessions for Public and Civil Servants across the country.
Key Responsibilities:
Operations
Support the smooth running of large scale Instructor-led online training sessions for the Public Service.
• Administration of training sessions including –
scheduling courses on the OneLearning LMS and other platforms as required
maintaining course scheduling data on spreadsheets/LMS
provision of course session logistics to key stakeholders within Service Level Agreements/ GDPR requirements (attendance sheet, billing details, cancellations etc.)
updating learner attendance records
generation and administration of key training reports
• Act as a point of escalation within the team for queries regarding technical support to tutors and students during delivery of online course sessions
• Coordinate and provide helpdesk support to learners
• Foster a positive work environment by role modelling / leading by example, seeking out better ways of operating and promoting the IPA/OneLearning mission, vision and values through all interactions with stakeholders
• Communicate effectively at all levels both verbally and through written communication that will drive participation and engagement
Systems:
• Contribute to development of processes to support service delivery both online and face-to-face. Identify opportunities for system or process continuous improvements and take action to implement these.
• Ensure integrity of databases and spreadsheets, and that all information is managed accurately, efficiently and in line with data processing requirements.
• Run and analyse reports, using these to identify issues and opportunities for improvement, making recommendations for process improvements to senior colleagues.
Projects and events
• Support the team’s compliance with statutory and quality assurance compliance.
• Support quality assurance activities and maintain comprehensive statistics (quality measures, recommendations/complaints).
• Undertake projects at the direction of the OneLearning management team, taking the lead on the project plan and keeping staff, students, clients updated as appropriate.
General
• Contribute to effective communication and co-ordination across the unit.
• Any other duties that arise from time to time as directed by the supervisor, manager or nominee.
• Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time.
About the ideal candidate
Qualifications
Leaving Certificate or equivalent qualification (essential)
Knowledge
• An understanding of the role and objectives of the Institute
• Proficiency in Microsoft Office (essential).
Experience
• Minimum two years’ experience in an administrative role with responsibility for a variety of processes and procedures (essential)
• Minimum two years operations experience in a high volume, fast paced, dynamic environment where attention to detail and organisational skills are essential (essential)
• Experience in training other staff on processes and procedures
• Proven track record of providing excellent customer service with exceptional written and verbal communication skills
• Demonstrated ability to provide professional and proactive stakeholder engagement and management
• Experience with Learning Management Systems, CRM’s HR Management Systems or other similar systems
• A track record in continuous learning and development
Skills
• Strong analytical and problem solving skills
• Demonstrated ability to learn new technologies
• Excellent standard of written English suited to writing emails and content for website or programme description documents.
How to Apply:
Please complete the eligibility form (named 'application form') and upload it along with your CV via the IPA application portal at https://www.consciatalent.com/ipajobs.
CV’s unaccompanied by the eligibility form will not be considered.
Closing date for applications is Monday, 17th February 2025 at 1pm (Irish time).
Any queries should be directed to ipa@consciatalent.com
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Function
The Executive Assistant (OneLearning) will play a key role in ensuring the efficient and effective delivery of concurrent online training sessions within the Learning Solutions Team. They will coordinate and administer training activities through the Learning Management System (LMS), IPA Moodle, and other systems as required, while delivering excellent customer service to learners and stakeholders. They will report to the OneLearning Service Delivery Supervisor.
Key Responsibilities
Training Coordination
• Schedule courses on the OneLearning LMS and other platforms as required.
• Maintain accurate and up-to-date course scheduling data on spreadsheets and/or the LMS.
• Provide course session logistics (e.g., attendance sheets, billing details, venue details) to key stakeholders, adhering to Service Level Agreements (SLAs) and GDPR requirements.
• Administer and update student attendance records.
• Oversee the administration of course sessions, ensuring all relevant documentation and processes are completed.
Team Collaboration
• Work collaboratively with a team of Service Delivery Administrators to ensure the smooth running of multiple concurrent Instructor-Led online training sessions.
• Share best practices and support team members in achieving common goals.
Customer Service and Helpdesk Support
• Deliver outstanding customer service by responding promptly and professionally to learner inquiries.
• Provide helpdesk support for learners, resolving issues and escalating as necessary.
• Liaise with relevant stakeholders, including L&D business partners, to coordinate and manage training sessions effectively.
• Communicate session details, resolve queries, and ensure alignment with organizational requirements
General
• Any other duties that arise from time to time as directed by the supervisor, manager or nominee.
About the ideal candidate
Qualifications
• Minimum Leaving Certificate standard of education or equivalent. (Essential)
Knowledge
• An understanding of the role and objectives of the Institute.
• Proficiency in Microsoft Office (essential).
Experience
• Minimum one years’ experience in an administrative role (essential).
• Experience with Learning Management Systems, Customer Relationship Management systems, HR Management Systems or other similar systems (desirable).
• Experience in dealing with customers in a friendly and professional manner.
Skills
• Demonstrated ability to learn new technologies (essential).
• Excellent telephone manner.
• High standard of written English suited to writing emails and content for website or programme description documents.
How to Apply:
Please complete the eligibility form (named 'application form') and upload it along with your CV via the IPA application portal at https://www.consciatalent.com/ipajobs
CV’s unaccompanied by the eligibility form will not be considered.
Closing date for applications is Monday, 17th February 2025 at 1pm (Irish time).
Any queries should be directed to ipa@consciatalent.com
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Function
The Administrative Assistant works as part of a team to provide essential administrative support to staff and students across the entire student lifecycle, from application through to graduation. Key responsibilities include working on admissions and enrolment processes, maintaining and updating student records, coordinating scheduling and communications, and supporting events such as orientation and graduation. The role also involves addressing student enquiries, facilitating access to resources, and ensuring adherence to institutional policies. This position requires effective collaboration with faculty and administrative teams to support the smooth delivery of services and an excellent experience for students and staff alike.
Main Duties
Operations
• Engage with administration managers, programme coordinators, lecturers and students to provide day-to-day operational support for the delivery of undergraduate education programmes, including promoting and disseminating information about programmes; managing applications, records and results; responding to student and staff queries; providing necessary supports and resolving issues; arranging class schedules and timetables and student communications; providing copying, collating and other support services as appropriate.
• Provide administrative and technical support to lecturers and students during delivery of on-site classes, online classes and broadcasting events at evenings, weekends and during weekdays as rostered, including creation of schedules/links and monitoring and troubleshooting of ‘live’ virtual classes.
• Coordinate the receipt, processing and distribution of continuous assessment assignment material in paper and electronic form – including assignment titles, student work and results – to and from lecturers and students as appropriate.
• Assist with the arrangements for examinations, the supervision and monitoring of onsite and online examinations, and the receipt, processing and distribution of examination material and results in paper and electronic format to and from lecturers, students, exam boards and exam centres as appropriate.
• Assist with the arrangements for, and at, the annual conferring ceremony.
• Assist with the distribution of course material and other documents in hard and soft copy.
• Compile, update, and keep all student and other records (paper and electronic) in good order and in accessible form.
• Type correspondence, distance education materials, timetables and highly confidential material, including examination papers, to acceptable standard.
Systems and Records
• Support e-learning platforms, such as Moodle, including preparation and uploading of relevant content and maintenance of programme sites.
• Contribute to, and trouble-shoot, operations of the Division’s central administrative systems, including student record and management system, invoicing system and reporting systems.
• Support the Division’s compliance with statutory and Quality Assurance compliance, e.g GDPR, annual module reviews, student surveys etc.
General
• Undertake, as rostered, evening and weekend work as per the academic cycle and provide administrative and technical support to lecturers and students during delivery of on-site classes, online classes and broadcasting events at evenings, weekends and during weekdays.
• Carry out such duties appropriate to the grade as may be assigned from time to time
About the ideal candidate
Qualifications
• Leaving Certificate or equivalent qualification.(Essential)
Knowledge
• An understanding of the role of the IPA and the programmes offered by the Whitaker School.
• Proficiency in Microsoft Office (essential).
Experience:
• Minimum of two years’ experience in an administrative role with responsibility for a variety of processes and procedures (essential).
• Proven track record of providing excellent customer service with exceptional written and verbal communication skills.
• Demonstrated ability to provide professional and proactive engagement with students, faculty and management.
Skills:
• Proven ability to complete tasks, use initiative as events require, and work in a dynamic, flexible team environment.
• A good degree of proficiency in IT skills, virtual/online delivery platforms and experience of using software packages.
• Good organisational skills and capacity to implement and improve administrative systems and processes.
• Strong analytical and problem-solving skills
• Demonstrated ability to learn new technologies
• Excellent standard of written English suited to writing emails and content for website or programme description documents
How to Apply:
Please complete the eligibility form (named 'application form') and upload it along with your CV via the IPA application portal at https://www.consciatalent.com/ipajobs.
CV’s unaccompanied by the eligibility form will not be considered.
Closing date for applications is Monday, 17th February 2025 at 1pm (Irish time).
Any queries should be directed to ipa@consciatalent.com
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Description
Job Function
Reporting to the Director of Professional Development, the role of Senior Professional Development Specialist in Management, People Development and Strategic HRM is a new position which will play a pivotal role in the development, management and delivery of Institute’s established and successful professional development portfolio in these areas. This portfolio includes role and grade development programmes in the civil service and local authority, people development, recruitment, CIPD, strategic HRM and related courses. Through their leadership, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing relevant capabilities and capacity of the public service in Ireland.
The Senior Specialist, their team and Department colleagues, and the Institute as a whole, play an important role in supporting the public service to deliver on its ambitions for its services to the public, as illustrated, for example, in thematic transformation strategies such as Better Public Services, and through public and civil service capability frameworks and professionalisation strategies.
The role is central to the Institute’s commitment to support the learning and development needs of our civil and public service clients and thereby ensure that public service employees are equipped with the latest skills and knowledge to effectively serve society and adhere to regulatory standards. In this regard, the Senior Specialist will be a role model internally and externally for our values and ambitions.
Reporting to the Director of Professional Development, the Senior Specialist will be responsible for leading and managing a team and associate specialist resources to design and deliver professional development courses, advisory and related services on behalf of the Institute’s clients. Ongoing scoping, design, promotion and review of appropriate role-grade-organisation-and sector-relevant courses and services will be critical to ensure this portfolio continues to successfully meet the needs of the public service.
The post-holder will collaborate with other Specialists across the Professional Development Department (Governance, Policy, Local Government, Sustainability, etc.), the Whitaker School, Senior Public Service Department and Digital Learning to ensure a quality, holistic, relevant and responsive portfolio of services are available to our clients.
Duties and Responsibilities
The key duties and responsibilities of the role are outlined below. As a Senior Specialist, the role holder will focus on these duties in the areas of Management, People Development and Strategic HRM, and will also work collaboratively across Professional Development and the IPA to achieve goals and objectives.
Design and Delivery of Professional Development
- Design and Delivery: Convene, design and deliver professional development and training programmes, seminars, conferences, fora and events, taking responsibility for the content and delivery of programmes in Professional Development.
- Manage Quality System: contribute to an ongoing quality assurance, management and enhancement programme as a senior member of the team, reviewing evaluation and feedback gathered from programmes, and integrate this to future developments.
- Curriculum Development: Lead the team on the design and development of professional development solutions that reflect best practice and requirements in public service. This will include a range of non-accredited and professionally accredited programmes, and will often involve client and stakeholder engagement in the development and review process.
- Best Practices: Regularly research and integrate best practices into Professional Development’s portfolio of services. Develop and maintain relevant networks.
- Design, lead and provide advisory services: and related services for the sector.
Management and Leadership
- Line management of specialist and professional staff: Manage and lead team members as assigned, including day to day line management duties, resource planning and fostering of a positive team environment for staff, to high standards and compliance with policies.
- Management of Associate (contracted) Specialists: Manage contracted associates across the life cycle of engagement and across the learners’ life cycle, in accordance with IPA policies and procedures. This includes the engagement process, overseeing content and delivery of material by Associate Specialists / Lecturers, performance evaluation and contract management.
- Role model the Institute’s values: actively develop a culture within the team that reflects the mission, values, strategy and ambition of the Institute.
- Resource and Capacity Management: Plan and manage the capacity requirements for the portfolio based on annual budgets and business plans. Guide staff assigned to programmes and projects to ensure that the services are delivered to a high standard.
- Financial Management: Assist the Director of Professional Development with the financial management of the Department as required, including the preparation and review of annual plans and budgets, income/ spend analysis, operational review of day to day finances in the team, and contribute to proactive risk management.
- Reporting and Documentation: Ensure that accurate record keeping and reporting of portfolio activity, staffing, quality, finance and other measures as required.
Strategic Planning and implementation
- Strategic Management of portfolio: In conjunction with the Director of Professional Development and colleagues, strategically plan for the Department’s Management, People Development and HRM portfolio, implementing over a multi-year horizon.
- Strategic Initiatives and Solutions: Initiate, contribute to, and develop services to respond to the challenges, needs and opportunities facing clients, demonstrating thought leadership and long-term value for the public service.
Stakeholder and Client Relationships
- Client Relationship Management: Build and manage client relationships with key stakeholders across the public service.
- Stakeholder Engagement: Pro-actively engage with stakeholders to identify learning, development and advisory needs and solutions. Contribute to a cross-departmental stakeholder engagement plan.
- Business Development: Develop proposals and responses to client requests, both from direct requests and in collaboration with the IPA and department’s communications and operations teams.
General
- Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge.
- Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, and relevant service domains through publications, insight pieces, speaking engagements and other events.
- Collaboration: Work collaboratively with other IPA teams and with external stakeholders on the design and delivery of programmes and services, e.g., through project and working groups, and formal steering and advisory groups.
- Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development as required.
- One IPA: Participate as part of the extended senior management team in Institute-wide matters, developing and contributing to Institute-wide initiatives and programmes as required.
About the Ideal Candidate
Qualifications:
- Bachelor’s degree in a relevant discipline (essential)
- Postgraduate degree (or equivalent) in management, leadership, learning and development, strategic human resource management, public administration/policy, social sciences or a related field (essential).
- Commitment to relevant continuous professional development, including pursuit of any relevant qualifications or memberships required for the continued success of IPA Professional Development
Knowledge
- An understanding of the role and objectives of the Institute.
- Demonstrated knowledge of the latest trends in professional development within the public service in general.
- In-depth understanding of public service operations and challenges is desirable.
- Working knowledge of the Public Sector Equality and Human Rights duty.
Essential Experience
- Seven to ten years’ experience at the appropriate level and in a relevant role comprising professional development/training, learning and development, education and/or operations, preferably within the public service
- Experience of management of teams in a professional setting
- Experience in course/curriculum development and delivery
- Evidence of managing projects in a complex multi-stakeholder environment
- Experience of working in or with a public service system.
Further Skills and Attributes required can be found in the Candidate Booklet.
How to Apply
Applications must be made by way of:
- A comprehensive CV.
- A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Tuesday 18th March 2025 (Irish time). Applications will not be accepted by any other method, nor if received after the closing date.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process.
If you do not receive an acknowledgement of receipt of your application within 24 hours, please check your junk/spam folders as email notifications may be filtered here.
The onus is on each applicant to ensure that they are in receipt of all communication from Conscia Limited. Conscia Limited accept no responsibility for communication not accessed or received by an applicant.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Role Summary:
The role of Assistant Specialist is a new position to support development and delivery of professional development services and courses, particularly in the areas of human resources, people development, and management.
Through development and delivery of services and courses as outlined below, the role holder will contribute to IPA Professional Development’s capacity and capability building in the public service.
The role holder will be appointed to one delivery team as a primary focus and will collaborate and deliver with other specialist teams in Professional Development. This is designed to provide the individual with good opportunities to develop their holistic and client-centred skills and knowledge, and to provide support to the department where needed.
Main Duties
Development and delivery of professional development services and training
• To actively contribute to and support the development of the Institute’s client programmes in strategic Human Resource Management, People Development, Management and related services, to enhance the current portfolio and develop new and innovative offerings to meet new and evolving needs of the IPA client organisations
• To participate in identifying client needs, primarily in HRM and management, and contribute to value-added services (training, facilitation, mentoring, consultancy etc.) to address those needs where appropriate
• To contribute to the design and delivery of specific training programmes, generic, customised or accredited, in particular those in the areas of HRM, management, and related areas.
• To assist in the organisation and content of conferences/seminars/workshops, briefings, training and development events and to support key projects in the areas of HRM, management, and related areas. Contribute and / or lead in delivery as appropriate.
• To design, develop and support the delivery, of training, consultancy and development services including policies/manuals/training and support materials
• To support relevant evaluations, needs assessments and relevant review projects (including developing and managing surveys, organising interviews, undertaking interviews, other research, drafting of material).
Individual Development
• Undertake training and upskilling as required to ensure the content, methods and future-focus of the programmes are maintained to a high standard.
• Engage effectively with quality assurance and enhancement activities and obligations, ensuring professional and other accreditation standards are met and adherence to internal IPA quality standards and processes.
• Maintain professional membership and /or relevant awareness of trends, policies and good practice in areas relevant to HRM and management.
One IPA
• Collaborate on Departmental and IPA professional development programmes, and other events, communications and initiatives, ensuring the IPA is a recognised and trusted partner of the public service.
• Support for the broad portfolio of work of the Professional Development department across different client sectors
• To carry out such duties appropriate to the grade as may be assigned from time to time.
About the Ideal Candidate:
Qualifications:
• A third level qualification at Masters level in a relevant subject area related to Human Resource Management / Business / Organisation Design / Learning & Development / Psychology / Public Administration/Social Science / Law (mandatory)
• Additional professional qualifications or accreditation relevant to the role, including in training, learning, people development, project management, law (desirable)
Experience:
• At least two-years’ experience post-graduate experience of working in a role relevant to HRM or management, either with an operational, training, research, policy or consultancy focus.
• Demonstrated IT and data management skills and experience of using relevant software packages.
How to Apply
Applications must be made by way of
• A comprehensive CV.
• A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Wednesday 8th January 2025 (Irish time). Applications will not be accepted after the closing date.
Interviews for this post are likely to take place at the end of January 2025.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Please note that interviews for this role will be held on Monday 09 December 2024.
About the Role
The Grade 5 Administrative Co-Ordinator is responsible for the provision of professional and administrative services as part of a team that contributes to the Professional Development Department’s Business Development function and the Leadership and Management specialist unit.
Please note that the Professional Development Department is currently undertaking a strategic planning exercise.
Reports to:
Line Manager, Business Development and Leadership and Management units, Professional Development Department
Main Responsibilities:
Administration, Financial Administration and Event Coordination
- Provide administrative and related technical support to the functional areas within Professional Development (the cross-departmental Business Development unit and Leadership and Management specialist unit). This includes administering and supporting a range of in-person and online learning and development events, materials and services to a high quality and consistent with branding protocols.
- Contribute to the professional team of administrative support staff ensuring high quality and consistent administrative practices and arrangements and communications across the business areas.
- Engage with specialists, associate specialists and teams to co-ordinate and provide a seamless, high-quality service to the diverse array of individual clients and client organisations across the Business Development and Leadership & Management portfolio of services.
- In conjunction with colleagues, support the delivery of successful Professional Development events through co-ordination of room bookings, venue procurement, registration and cancellations, catering and liaison with the IPA/venue facilities and relevant services.
- Be aware of and contribute to the achievement of the Business Plans for Leadership and Management by supporting the annual delivery schedule of events.
- Ensure that all invoicing and purchasing is completed promptly and accurately using the relevant systems and procedures
- Maintain and track information and produce reports including for e.g. income, direct costs, event numbers, statistics, evaluation etc. to support the work of the Department as required
- Maintain budget records, and to assist in the compilation of information for the preparation of budgets and estimates as required
- Contribute to the design of documentation, course and event packs and related materials.
Business Development and Client Relationships
- Be a key member of the administrative support team for Business Development, including Central Bookings Office, invoicing, marketing, logistics and administrative support for training events.
- Manage and respond professionally to a broad range of enquiries from clients and to track these using the CRM System and/or other system, as required
- Support the Marketing and Promotion Manager (Grade 3), in managing the Department’s administrative systems, processes and procedures and ensure that all records, including client data are maintained consistently and accurately in line with data processing requirements.
- Work closely with the Marketing and Promotion Manager to support the planning, scheduling and marketing of the Departments services and events including the public course schedule, weekly events and commissioned work for Leadership and Management events.
- Ensure the collation of customer and client feedback for the various service offerings.
- Build and maintain relationships with the client system, e.g., with training managers and those commissioning services, to ensure timely communication and excellent customer service.
- In conjunction with colleagues, adopt a consistent approach of working with Associate Specialists, in accordance with agreed procedures and protocols.
- Work to implement a clear and uniform approach to quality assure our services to clients including, timeframes for responding to client requests, course materials, approach to evaluation, feedback and invoicing.
- Work closely with external stakeholders and service providers that support the delivery of client events.
Team and Department
- Supervise administrative support staff assigned to the area, where appropriate
- Train team members assigned to the area on the relevant systems and procedures where appropriate
- Undertaking any other duties that may arise from time to time arise relating to the design and delivery of learning and development and consultancy services and to provide such other administrative support as may be required.
- Work closely with other staff in the team to monitor the smooth running of systems, processes and procedures and to identify opportunities for improvement
- Deputise for colleagues as required and represent the manager or department at meetings and events.
- Contribute to effective communication and co-ordination across the unit.
About the Ideal Candidate
Qualifications
- Leaving Certificate or equivalent - essential
- Diploma or professional qualification - desirable
Knowledge
- Strong working knowledge of Microsoft Office, e-mail and the web – essential
- A strong understanding of the range of programmes offered by Professional Development and the requirements for delivery of traditional, online and hybrid service models.
- A high degree of proficiency in IT skills, virtual/online delivery platforms and experience of using software packages.
Experience
- Minimum three years’ experience in an administrative role with responsibility for a variety of processes and procedures - essential
- Capacity to coordinate and schedule the work of the team to a high standard of quality and professionalism.
- Experience in training other staff on processes and procedures.
Skills
- Excellent IT skills, including PowerPoint and Excel and experience of designing high quality materials.
- Excellent written and verbal communication skills.
- Excellent design, presentation and layout skills.
- High standard of accuracy in both written and numerical work.
- Strong interpersonal skills and commitment to quality, delivering excellent customer services.
- Strong analytical and problem solving skills
- Ability to deal with difficult situations with tact, discretion and professionalism.
Personal Attributes
- Proven ability to work on own initiative and work in a dynamic, flexible team environment.
- Commitment to continuous professional development.
- Demonstrate flexibility in adapting to changing requirements.
- Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time
All further details in the Candidate Booklet which is available to download below.
How to Apply
Applications must be made by way of Cover Letter and CV via this portal no later than Wednesday 4th of December at 1pm (Irish time).
Please note the interviews for this role will be held on Monday 09 December 2025
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Function:
The role of Senior Professional Development Specialist in Sustainability and Climate is a new position who will play a pivotal role in the development, management and delivery of Institute’s professional development services in the areas of public service sustainability and climate action. Through their leadership, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing relevant capabilities and capacity of the public service in Ireland. The Senior Specialist, their team and Department colleagues, and the Institute as a whole, play an important role in supporting the public service to deliver on its ambitions for its services to the public, as illustrated, for example, in specific requirements of the Climate Action Plan and in thematic transformation strategies such as Better Public Services.
The role is central to the Institute’s commitment to support the learning and development needs of our civil and public service clients and thereby ensure that public service employees are equipped with the latest skills and knowledge to effectively serve society and adhere to regulatory standards.
Reporting to the Director of Professional Development, the Senior Specialist will be responsible for leading and managing the Team and Associate resources to deliver professional development courses, advisory and related services, potentially including conferences, seminars, fora and networks on behalf of the Institute’s clients. The scoping, design, promotion and review of appropriate role-, grade- and organisation-relevant courses and services will be critical to ensure this new portfolio is successful in meeting the needs of the public service.
This role involves supporting the Director of Professional Development and Director General in the delivery of the Institute’s strategy for professional development to meet the needs of the public service. The post-holder will collaborate with other Specialists across the Professional Development Department, the Whitaker School, Senior Public Service Department and Digital Learning to ensure an holistic, coherent, relevant and evolving portfolio of services are available to our clients.
The Senior Specialist will manage the operational relationship with public service clients. The role includes designing, delivering, and evaluating professional development programmes that enhance the skills, knowledge, and effectiveness of public service staff in this critical area.
Duties and Responsibilities
The key duties and responsibilities of the role are as follows:
Strategic Planning and implementation
• In conjunction with the Director of Professional Development and colleagues across the Department, strategically plan for the Department’s Sustainability and Climate Action portfolio, to set the direction for the business over a multi-year horizon.
• Implement the strategic plan for the portfolio, communicating the vision and objectives to the team and wider Institute, setting tangible objectives and deliverables for each team member.
• Role model the Institute’s values and actively develop a culture within the team that reflects the strategy and ambition of the Institute.
• Monitor progress against plan, taking proactive and/or remedial action as required.
• Initiate and develop services to respond to the challenges and opportunities facing clients, particularly at senior levels.
• Stakeholder Engagement: Pro-actively engage with clients to identify learning, development and advisory needs and solutions. Contribute to a cross-departmental stakeholder engagement plan.
• Develop solutions that will meet client needs, promote the IPA brand and thought leadership, and deliver long-term value for the IPA.
• Work collaboratively with other PD teams and Departments across the Institute on the design and delivery of programmes and services.
Business Development
• Client Relationship Management and Business Development: Build and manage client relationships across the public service, along with relationships with key stakeholders.
• Develop responses to client requests, both from direct requests and in collaboration with the IPA and department’s marketing and communications teams.
• Develop and maintain relevant contacts in Ireland and abroad.
• Professional Development Best Practices: Regularly research and integrate best practices into the Department’s portfolio of services.
• Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, and relevant service domains through publications, insight pieces, speaking engagements and other events.
Training and delivery
• Curriculum Development: Lead the team on the design and development of professional development solutions that reflect the current trends and requirements in public service.
• Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes in the Department.
• Provide advisory and related services for the sector, particularly at senior levels.
• Manage the conference and event portfolio for the team with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships.
• Manage the quality review process and plan for the team, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.
Management
• The role may include responsibility for the line management of specialist, professional and administrative staff within the team including day to day line management duties, resource planned and, facilitating a positive team environment for staff. Ensure all staff in the team adhere to IPA policy and procedure.
• Management of Associate (contracted) Specialists / Lecturers including the engagement process, overseeing content and delivery of material by Associate Specialists / Lecturers, performance evaluation and contract management.
• Resource and Capacity Management: Plan and manage the capacity requirements of for the portfolio based on annual budgets and business plans. Guide staff assigned to programmes and projects to ensure that the services are delivered to a high standard.
• Financial Management: Assist the Director of Professional Development with the financial management of the Department as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
• Reporting and Documentation: Ensure that accurate records of training sessions, participant progress, and program evaluations are maintained in the team. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.
General
• Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in public service sustainability, climate action and transformation.
• One IPA: Participate as part of the extended senior management team in Institute-wide matters and contribute to Institute-wide initiatives and programmes as required.
• Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development on a range of topics as required.
About the ideal candidate
Qualifications:
Master’s level postgraduate degree (or equivalent) in sustainability, sustainable development, climate science, environmental management, climate leadership or a related field (essential).
• Additional professional qualifications and/or membership of relevant professional bodies, in relevant disciplines, e.g., education, training and development, or corporate functions such as ethics, governance, accountability, leadership, project management, and change management (desirable).
Experience:
Seven to ten years’ experience at the appropriate level and in a relevant role comprising training, Learning & Development, education and/or operations, preferably within the public service (essential).
•Experience of management of teams in a professional setting (essential).
•Experience in curriculum development and delivery (essential).
•Evidence of managing of projects in a complex multi-stakeholder environment.
•Experience of working in or with the Irish public service system (desirable)
How to Apply
Applications must be made by way of
• A comprehensive CV.
• A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Friday 10th January 2025 (Irish time). Applications will not be accepted after the closing date.
Interviews for this post are likely to take place at the beginning of February 2025.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Function:
The role of Senior Professional Development Specialist in Public Policy is a new position who will play a pivotal role in the development, management and delivery of Institute’s professional development services in the areas of public policy development and implementation, across national and local government. Through their leadership, the appointee will be responsible for ensuring that the existing and future portfolio of professional development services contributes to enhancing relevant capabilities and capacity of the public service in Ireland. The Senior Specialist, their team and Department colleagues, and the Institute as a whole, play an important role in supporting the public service to deliver on its ambitions for its services to the public, as illustrated, for example, in thematic transformation strategies such as Better Public Services.
The role is central to the Institute’s commitment to support the learning and development needs of our civil and public service clients and thereby ensure that public service employees are equipped with the latest skills and knowledge to effectively serve society and adhere to regulatory standards.
Reporting to the Director of Professional Development, the Senior Specialist will be responsible for leading and managing the Team and Associate resources to deliver professional development courses, advisory and related services, potentially including conferences, seminars, fora and networks on behalf of the Institute’s clients. The scoping, design, promotion and review of appropriate role-, grade- and organisation-relevant courses and services will be critical to ensure this integrated portfolio is successful in meeting the needs of the public service.
This role involves supporting the Director of Professional Development and Director General in the delivery of the Institute’s strategy for professional development to meet the needs of the public service. The post-holder will collaborate with other Specialists across the Professional Development Department, the Whitaker School, Senior Public Service Department and Digital Learning to ensure an holistic, coherent, relevant and evolving portfolio of services are available to our clients.
The Senior Specialist will manage the operational relationship with public service clients. The role includes designing, delivering, and evaluating professional development programmes that enhance the skills, knowledge, and effectiveness of public service staff in this critical area.
Duties and Responsibilities
The key duties and responsibilities of the role are as follows:
Strategic Planning and implementation
• In conjunction with the Director of Professional Development and colleagues across the Department, strategically plan for the Department’s policy and government portfolio, including Local Government, to set the direction for the business over a multi-year horizon.
• Implement the strategic plan for the portfolio, communicating the vision and objectives to the team and wider Institute, setting tangible objectives and deliverables for each team member.
• Role model the Institute’s values and actively develop a culture within the team that reflects the strategy and ambition of the Institute.
• Monitor progress against plan, taking proactive and/or remedial action as required.
• Initiate and develop services to respond to the challenges and opportunities facing clients, particularly at senior levels.
• Stakeholder Engagement: Pro-actively engage with clients to identify learning, development and advisory needs and solutions. Contribute to a cross-departmental stakeholder engagement plan.
• Develop solutions that will meet client needs, promote the IPA brand and thought leadership, and deliver long-term value for the IPA.
• Work collaboratively with other PD teams and Departments across the Institute on the design and delivery of programmes and services.
Business Development
• Client Relationship Management and Business Development: Build and manage client relationships across the public service, along with relationships with key stakeholders.
• Develop responses to client requests, both from direct requests and in collaboration with the IPA and department’s marketing and communications teams.
• Develop and maintain relevant contacts in Ireland and abroad.
• Professional Development Best Practices: Regularly research and integrate best practices into the Department’s portfolio of services.
• Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, and relevant service domains through publications, insight pieces, speaking engagements and other events.
Training and delivery
• Curriculum Development: Lead the team on the design and development of professional development solutions that reflect the current trends and requirements in public service.
• Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes in the Department.
• Provide advisory and related services for the sector, particularly at senior levels.
• Manage the conference and event portfolio for the team with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships.
• Manage the quality review process and plan for the team, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.
• The role may include responsibility for the line management of specialist, professional and administrative staff within the team including day to day line management duties, resource planned and facilitating a positive team environment for staff. Ensure all staff in the team adhere to IPA policy and procedure.
• Management of Associate (contracted) Specialists / Lecturers including the engagement process, overseeing content and delivery of material by Associate Specialists / Lecturers, performance evaluation and contract management.
• Resource and Capacity Management: Plan and manage the capacity requirements of for the portfolio based on annual budgets and business plans. Guide staff assigned to programmes and projects to ensure that the services are delivered to a high standard.
• Financial Management: Assist the Director of Professional Development with the financial management of the Department as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
• Reporting and Documentation: Ensure that accurate records of training sessions, participant progress, and program evaluations are maintained in the team. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.
General
• Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in public policy development and implementation, including in emerging areas of the Irish public service.
• One IPA: Participate as part of the extended senior management team in Institute-wide matters and contribute to Institute-wide initiatives and programmes as required.
• Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development on a range of topics as required.
About the Ideal Candidate
Qualifications:
• Master’s level postgraduate degree (or equivalent) in public policy, public management, local government, governance, law, political science, economics or a related field (essential).
• Additional professional qualifications and/or membership of relevant professional bodies, in relevant disciplines, e.g., education, training and development, or corporate functions such as ethics, governance, accountability, leadership, project management, and change management (desirable).
Experience:
• Seven to ten years’ experience at the appropriate level and in a relevant role comprising training, advisory/consultancy, Learning & Development, education and/or operations, preferably within the public service (essential).
• Experience of management of teams in a professional setting (essential).
• Experience in curriculum development and delivery (essential).
• Evidence of managing of projects in a complex multi-stakeholder environment.
• Experience of working in or with the Irish public service system (desirable)
How to Apply
Applications must be made by way of
• A comprehensive CV.
• A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Friday 10th January 2025 (Irish time). Applications will not be accepted after the closing date.
Interviews for this post are likely to take place at the beginning of February 2025.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Duties and Responsibilities
The key duties and responsibilities of the role are as follows:
Strategic Planning and implementation
• In conjunction with the Director of Professional Development and colleagues across the Department, strategically plan for the Department’s digital and innovation portfolio, to set the direction for the business over a multi-year horizon.
• Implement the strategic plan for the portfolio, communicating the vision and objectives to the team and wider Institute, setting tangible objectives and deliverables for each team member.
• Role model the Institute’s values and actively develop a culture within the team that reflects the strategy and ambition of the Institute.
• Monitor progress against plan, taking proactive and/or remedial action as required.
• Initiate and develop services to respond to the challenges and opportunities facing clients, particularly at senior levels.
• Stakeholder Engagement: Pro-actively engage with clients to identify learning, development and advisory needs and solutions. Contribute to a cross-departmental stakeholder engagement plan.
• Develop solutions that will meet client needs, promote the IPA brand and thought leadership, and deliver long-term value for the IPA.
• Work collaboratively with other PD teams and Departments across the Institute on the design and delivery of programmes and services.
Business Development
• Client Relationship Management and Business Development: Build and manage client relationships across the public service, along with relationships with key stakeholders.
• Develop responses to client requests, both from direct requests and in collaboration with the IPA and department’s marketing and communications teams.
• Develop and maintain relevant contacts in Ireland and abroad.
• Professional Development Best Practices: Regularly research and integrate best practices into the Department’s portfolio of services.
• Thought Leadership: Contribute to the ongoing development of the Institute’s reputation for thought leadership in professional development, and relevant service domains through publications, insight pieces, speaking engagements and other events.
Training and delivery
• Curriculum Development: Lead the team on the design and development of professional development solutions that reflect the current trends and requirements in public service.
• Convene and deliver training and development programmes, seminars, conferences, fora (including both face-to-face and on-line delivery) and events, taking responsibility for the content and delivery of programmes in the Department.
• Provide advisory and related services for the sector, particularly at senior levels.
• Manage the conference and event portfolio for the team with regular reviews to identify new opportunities to support the IPA’s brand and strengthen relationships.
• Manage the quality review process and plan for the team, reviewing evaluation and feedback gathered from programmes. Co-ordinate the team to collect and analyse feedback from participants to continuously improve training quality. Manage the process of implementation of assessment tools to evaluate the effectiveness of training programs.
Management
• The role may include responsibility for the line management of specialist, professional and administrative staff within the team including day to day line management duties, resource planned and facilitating a positive team environment for staff. Ensure all staff in the team adhere to IPA policy and procedure.
• Management of Associate (contracted) Specialists / Lecturers including the engagement process, overseeing content and delivery of material by Associate Specialists / Lecturers, performance evaluation and contract management.
• Resource and Capacity Management: Plan and manage the capacity requirements of for the portfolio based on annual budgets and business plans. Guide staff assigned to programmes and projects to ensure that the services are delivered to a high standard.
• Financial Management: Assist the Director of Professional Development with the financial management of the Department as required, specifically in relation to the preparation and review of annual plans and budgets. Monitor income spend against plan and highlight any areas of risk, providing recommendations to address these.
• Reporting and Documentation: Ensure that accurate records of training sessions, participant progress, and program evaluations are maintained in the team. Prepare reports for the Director and Executive Leadership Team on progress against plan, operational activities, issues and resolutions, new developments.
General
• Continuous Professional Development: Actively participate in professional development opportunities to enhance personal training skills and sector-specific knowledge. Develop and maintain a record of expertise in digital and innovation areas, including in emerging areas of requirement in the Irish public service.
• One IPA: Participate as part of the extended senior management team in Institute-wide matters and contribute to Institute-wide initiatives and programmes as required.
• Other Duties: Undertake such other duties as may be assigned from time to time by the Director General or Director of Professional Development. Deputise for the Director of Professional Development on a range of topics as required.
About the ideal Candidate
Qualifications:
• Master’s level postgraduate degree (or equivalent) in data science, project management, strategy, innovation, digital transformation, design thinking, business transformation or a related field (essential).
Additional professional qualifications and/or membership of relevant professional bodies, in relevant disciplines, e.g., education, training and development, or corporate functions such as ethics, governance, accountability, leadership, project management, and change management (desirable).
Experience:
• Seven to ten years’ experience at the appropriate level and in a relevant role comprising training, advisory /consultancy, Learning & Development, education and/or operations, preferably within the public service (essential).
• Experience of management of teams in a professional setting (essential).
• Experience in curriculum development and delivery (essential).
• Evidence of managing of projects in a complex multi-stakeholder environment.
• Experience of working in or with the Irish public service system (desirable)
How to Apply
Applications must be made by way of
• A comprehensive CV.
• A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Wednesday 8th January 2025 (Irish time). Applications will not be accepted after the closing date.
Interviews for this post are likely to take place in early February 2025.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Job Function:
The Professional Development Specialist in Mediation and HRM will work as part of an integrated and collaborative team, to lead on and contribute to the delivery, development, administration, promotion and evaluation of the Institute’s certified mediation and Human Resource Management programmes.
Main functions of this specialist role:
• Convene and deliver training and development programmes, seminars, conferences and events as well as providing consultancy and related services for our public service clients.
• Lead and deliver accredited mediation and HRM training programmes and services.
• Engage with clients to identify needs and learning and development and consultancy solutions.
• Work collaboratively with IPA colleagues across the Institute on the design and delivery of programmes and services that raise the capability and public service learners in mediation and HRM.
Principal Duties:
Professional Development Planning and Delivery
• Lead and contribute to the design, development and delivery of mediation and HRM training, development, consultancy and related needs of clients.
• Lead and coordinate the IPA’s accredited mediation programmes, maintaining the highest standards of quality and impact for our clients.
• Identify and develop appropriate training and development courses and consultancy projects to meet such identified needs.
Professional Accreditation:
• Ensure all requisite components of MII and other relevant accreditation are met by the IPA for the programmes delivered.
• Manage the relationship with the accrediting body.
Programme Leadership and other Administrative Duties:
• Maintain all necessary accreditation and experience as is necessary to lead the programmes under the role holder’s care, and to engage with professional development as required.
• Contribute to the development and implementation of quality assurance and enhancement processes and mechanisms.
• Organise appropriate conferences, seminars, workshops and events.
• Keep abreast of legislative, policy, regulatory and strategic issues within the public service and ensure alignment of relevant aspects in the programme delivery and development cycle.
• Participate in team meetings, development of the programmes and work as a team to achieve successful outcomes for our clients, learners and colleagues.
• Contribute to administrative tasks, business cycle planning, promotion and business development activities as required.
• Undertake such other duties as may be assigned from time to time.
General Conditions
This position will be filled on a permanent or secondment basis and is available as full time or 80% or 60%. Candidates may apply for this role at 60%, 80% or 100% FTE. The successful candidate will be offered the role and will be engaged about the options for this to be operationalised.
About the ideal candidate
Qualifications:
• Holds a current practicing MII Certificate (essential)
• MII membership (essential)
• Professional qualifications in training and development (minimum QQI Level 6) (essential)
• CIPD membership (desirable)
• Holds MII Advanced Mediator status or willing to become an Advanced Mediator within a defined period of taking up the role.
Experience:
- Five to seven years’ experience in a training or education role, preferably within the public sector. (essential)
- A minimum of three years practicing as a mediator in the Workplace Mediation sector. (essential)
- Experience in Curriculum development and Delivery.
How to Apply
Applications must be made by way of
• A comprehensive CV.
• A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Wednesday 8th January 2025 (Irish time). Applications will not be accepted after the closing date.
Interviews for this post are likely to take place on Friday 24th January 2025.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
Role Summary:
The role of Assistant Specialist is a new position to support development and delivery of professional development services and courses, particularly in the areas of policy development and implementation, Local Government, public sector corporate governance, public sector sustainability and climate action, and organisational effectiveness.
Through development and delivery of services and courses as outlined below, the role holder will contribute to IPA Professional Development’s capacity and capability building in the public service.
The role holder will be appointed to one delivery team as a primary focus and will collaborate and deliver with other specialist teams in Professional Development. This is designed to provide the individual with good opportunities to develop their holistic and client-centred skills and knowledge, and to provide support to the department where needed.
Main Duties
Development and delivery of professional development services and training
• To actively contribute to and support the development of the Institute’s client programmes and related services in policy, governance, and effectiveness, to enhance the current portfolio and develop new and innovative offerings to meet new and emerging needs of the IPA client organisations
• To participate in identifying client needs, primarily in policy and governance, and contribute to value-added services (training, facilitation, mentoring, consultancy etc.) to address those needs where appropriate
• To contribute to the design and delivery of specific training programmes, generic, customised or accredited, in particular those in the areas of policy, governance, effectiveness, and related portfolio areas.
• To assist in the organisation and content of conferences/seminars/workshops, briefings, training and development events and to support key projects in the relevant areas. Contribute and / or lead in delivery as appropriate.
• To design, develop and support the delivery, of training, consultancy and development services including policies/manuals/training and support materials
• To support relevant evaluations, needs assessments and relevant review projects (including developing and managing surveys, organising interviews, undertaking interviews, other research, drafting of material)
Individual Development
• Undertake training and upskilling as required to ensure the content, methods and future-focus of the programmes are maintained to a high standard.
• Engage effectively with quality assurance and enhancement activities and obligations, ensuring professional and other accreditation standards are met and adherence to internal IPA quality standards and processes.
• Maintain professional membership and /or relevant awareness of trends, policies and good practice in areas relevant to portfolio areas.
One IPA
• Collaborate on Departmental and IPA professional development programmes, and other events, communications and initiatives, ensuring the IPA is a recognised and trusted partner of the public service.
• Support for the broad portfolio of work of the Professional Development department across different client sectors
• To carry out such duties appropriate to the grade as may be assigned from time to time.
About the Ideal Candidate:
Qualifications:
• A third level qualification at Masters level in a relevant subject area related to Public Policy / Public Administration / Social Sciences / Data Science / Statistics / Sustainability / Law / Business (mandatory)
• Additional professional qualifications or accreditation relevant to the role, including in training, learning, people development, project management, law (desirable)
Experience:
At least two-years’ experience post-graduate experience of working in a relevant role, either with an operational, training, research, policy or consultancy focus
How to Apply
Applications must be made by way of
• A comprehensive CV.
• A short cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements for the position via this portal no later than 12 noon Wednesday 8th January 2025 (Irish time). Applications will not be accepted after the closing date.
Interviews for this post are likely to take place at the end of January 2025.
When outlining your application, accuracy is essential. The information you supply in your application will play a central part of the selection process. If you do not receive an acknowledgement of receipt of your application, please check your junk/spam folders as email notifications may be filtered here.
If you have any queries about the role, please contact us at ipa@consciatalent.com
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